FAQ'S

Q. Where do you deliver to?

A. Buyrite (Uk) Limited delivers to all areas of the UK , as well as Nationwide and International destinations.

    We only use reputable Courier & Freight Companies.

Q. How long will it take for me to receive the goods?

A. Uk mainland deliveries are delivered Next Day ( Monday - Friday ) subject to when the order was placed thoughout the day and stock availablity.

Q.What are your delivery charges?

A. Our online retail shop has different delivery charges to everything else on the website:-

    Online shop:-

Trade:-

* This carriage charge may vary depending on stock availability and if the goods are extremely heavy.

For areas outside of the Uk mainland and International areas the delivery charge will be discussed when placing an order.

Q. Do you deliver on weekends?

A. We can deliver on a Saturday but this is at an extra cost. ( please speak to Customer services )

Q. Can I collect my order?

A. Yes you can collect. We are open Monday to Friday 9.00am to 5.00pm

Q. Can I order retail items as well as trade (and vica versa)?

A. Yes you can. However you will need to contact our sales team to place the order as trade items are unavailable to purchase online

Q. What methods of payment can I use?

A. We accept the following:- Visa, Mastercard, Solo, Maestro, Switch, Delta, Electron. You will not be charged extra for the transaction.

     Cheque & Postal Orders:- Please make cheques payable to " Buyrite (uk) Ltd wth your order. Post the cheque with a copy of your order to the address below. Goods will be despatched on receipt of payment or earlier at our discretion.

     Accounts Payable, Buyrite (Uk) Ltd, Unit 11, Pegasus Court, North Lane, Aldershot, Hampshire, GU12 4QP

     For BACS or Credit Account payments, please contact us on 01252 315106 or by email on sales@buyrite.co.uk for details.

Q. Can you send me samples?

A. Yes, please email us on sales@buyrite.co.uk with your address and contact details , along with a list of samples that you require.

     Please note that we may not have all the samples required in our showroom, and so this may cause some delay while we wait for them to come in.    

Q. I cannot find the product I need. Can you help me?

A. We have a very friendly sales team who are always happy to help. Not all of our products may be online, so if we don't stock it, we may be able to order it in especially for you.

Q. What happens if the product I have orderd is not in stock?

A. We try to maintain good levels of stock at all times. However in high demand times, we may unexpectedly run out.

     If your orderd product is not in stock, our sales team will contact you. It may be that we have a similar item but a different colour/size.

     In most cases this will be treated as a backorder item and forwarded on once replenishd. You may also decide to cancel the item and have the balance delivered.